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Jack Dorsey thinks AI-driven personalization could be the solution to Twitter’s problems.

Speaking to investors at the Goldman Sachs Technology and Internet conference in San Francisco, Twitter’s top executive said the embattled company is increasingly turning to AI and machine learning as a way to tailor Twitter to its users’ interests — and hinted that there are much bigger changes to come.

While Twitter has not previously talked much about artificial intelligence, Dorsey said a new emphasis on machine learning and AI internally has helped make the service easier to understand and more relevant to its users. Read more…

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Jack Dorsey is ready to give Twitter an AI makeover