Valve reassures Steam users after mishap exposes account info
Steam users got a Christmas surprise on Friday when library and account details for other users started appearing where their own account information was supposed to be.
The service shut down briefly and the issue was fixed within an hour. Steam gatekeeper Valve Software is now trying to reassure users that their private information is safe, though the incident was at the very least disconcerting.
The company says the issue sprung up after a “configuration change” on Valve’s side created caching issues, causing temporarily stored data — normally used to speed up the Steam client’s performance — to appear in places it shouldn’t have. Sensitive details such as credit card numbers are automatically censored on user account pages, which mitigates the potential harm of someone having seen your personal data. Read more…
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